1 (812) 438-1234

Directions

Hotel Reservations

  

  

Privacy Policy

The privacy of our users is important to Rising Star Casino Resort™ ("we," "us," or "our").  We know you care how information about you is used and shared, and we appreciate your trust that we will use such information about you carefully and sensibly.  This Website Privacy Policy (the “Policy”) describes the privacy practices with respect to information collected by or submitted to us on our <www.risingstarcasino.com> website (the "Website").  This Policy is made a part of the Rising Star Casino Resort™ Website Terms and Conditions ("Terms").

INFORMATION GATHERED

Generally, we do not collect information that personally identifies individuals except when individuals knowingly and voluntarily provide such information to us, for example, when individuals submit comments, questions or requests for information to us through the Website.  We use such information to respond to comments, questions and requests and to improve the content of our Website.  We may share this information with our affiliates and service providers (for more information please see the section entitled SHARING INFORMATION below).

INFORMATION PRIVACY

We are committed to maintaining a safe and secure environment for our visitors. By using this Site you are agreeing to these Terms of Use. If you do not agree with these Terms of Use or any of its terms, please do not provide any of your personally identifiable information ("PII"), for example, your name, address, telephone number, email address, or credit card information. From time to time, and at any time, the Terms of Use may be revised or changed.  Your continued use of this site constitutes your acceptance of and agreement to be bound by the terms of this Policy and the Terms and Conditions of Use then in effect.

This Site is intended to provide an entertaining experience for users without requiring them to submit any more PII than is necessary to participate in particular activities and awards that may be offered, or to use the Website effectively. We do require users to register or submit PII in order to visit parts of the Site. Some activities on the site can be performed without providing PII. When we ask for PII to participate in an activity, we will not require anyone to disclose more PII than we believe is reasonably necessary to participate in the activity. At times, users may be asked to provide non-PII such as first name, age, gender, player card number, zip code, city, and/or state of residence. We will not knowingly accept information from anyone under the age of 21 or from anyone who is a participant in the State of Indiana Voluntary Exclusion Program (VEP).  If you are under the age of 21 or a participant in the VEP, please navigate away from this site now.

Registration and input of PII may be required to participate in activities such as, but not limited to, participation in games, sweepstakes, contests, specific promotional activities and offers, and some surveys, or for e-commerce and sales activities. If PII is requested for participation in an activity, you may not participate in such activity without disclosing the requested PII.

We may use PII in the Rising Star Casino Resort™ games, sweepstakes, contests, or promotional activities: (i) to register you for those activities, to verify that you comply with the published Rules or Terms and Conditions, to notify you if you are a winner in a sweepstakes or contest, or provide you with information and materials for the Rising Star Casino Resort™ Rewards program and for a promotion activity; (ii) for coupon, premium, or prize delivery, (iii) for notification of special offers and newsletters; (iv) for notification of important changes to Site functionality; and (v) to ensure that we comply with applicable laws. The PII you disclose for these and similar activities may be shared with third parties such as those who may administer the activity for us and shipping companies that may deliver a prize or premium. We will inform you at the time we are collecting the PII that such collection is a requirement for participation. We may also use your PII for the following purposes: (vi) to help personalize and enhance our Site and your Site experience; (vii) to send you personalized information about our Site via email, and (viii) to contact you for feedback regarding us or our advertisers or business partners.

We may use your email address and other PII contact information provided to us through the Site to send you promotional materials from us and, if you have opted in, have promotional materials sent directly to you from and by third parties.

We may use your information to communicate with you for purposes such as confirming orders and purchases, advising you about your Rising Star Casino Resort™ account, or notifying you if you are a winner of a Rising Star Casino Resort™ promotion or contest or if you are participating in other activities where we believe communication is necessary. Should you respond to a particular offer from our business partners or advertisers, we may also use your PII to provide a report to our advertisers or business partners that tells them who responded to a particular offer. Further, if you accept an offer contained in, for example, an email, we may provide the advertiser or business partner with the PII necessary to fulfill that offer to you. Your PII may be shared with other companies and websites we own or operate or are operated on our behalf. Your PII may also be shared with those persons or entities that administer our Site. Your PII will only be shared with administrators, business partners, or advertisers for a particular purpose and they will not be permitted to use it for any unauthorized purpose.

USE OF NON-PII.

From time to time, we may also ask you to provide us with non-PII which is data that does not allow us to identify you, such as first name, zip code, age, gender, product and promotional preferences, and household characteristics like presence of children or income bracket. Your non-PII may be aggregated and used for our internal purposes or for creating reports for third-party advertisers and partners, or otherwise shared with third parties for any lawful purpose, without your permission. No third party will know who you are as a result of the use of your non-PII.

EMPLOYMENT SECTION

Our Website contains a Careers section which posts career opportunities with Rising Star Casino Resort™. If you would like to submit an application for employment with Rising Star Casino Resort™, you may do so on the Website.  When you submit an application for employment with Rising Star Casino Resort™, we will ask you to provide your name, email and postal address, phone number, employment history and/or educational background.  We will use the information you submit in your application to evaluate your candidacy and to correspond with you regarding your application.  We may share your application and other information about you with our affiliates and service providers (for more information please see the section entitled Sharing Information (Below).  We may keep your application on file for a reasonable period of time and also may contact you regarding other positions at Rising Star Casino Resort™ which we think may be of interest to you.  If you apply for employment with Rising Star Casino Resort™, you agree to:  (a) provide current, complete, true and accurate information; (b) maintain and update your information as required to keep it current, complete and accurate; and/or (c) provide additional information about yourself as may be requested by Rising Star Casino Resort™ from time to time.

USE BY MINORS

This Website is intended for use by individuals who are 21 years of age or older only. If you are under 21 years of age, do not use this Website.

COOKIES

You should be aware that certain non-individually identifiable personal information and data known as “cookies” may be automatically collected through the Website.  "Cookies" are small text files that identify an individual computer's browser entering a website or other information about a website user, and are stored on a user’s hard drive.  They allow the site to track that browser's movement through the site over several sessions.  Through cookies, the Website can recognize repeat users, facilitate the user's access to and use of the Website, and allow a site to track usage behavior that will allow content improvement.  We use cookies only for the above-mentioned purposes and will not use them to track other Website usage.

If you do not want a cookie placed on your computer as a result of using the Website, you may disable cookies altogether by modifying the Preferences section of your Internet browser.  If you reject the cookie, you may be unable to use portions of our Website that require registration, some pages of the Website might not function properly, and the Website experience will not be capable of being tailored to you from visit to visit.  If you have no problem accepting cookies, but wish to be informed of their use, you may turn on a warning prompt by modifying the cookie warning section also located in the Preferences section of your Internet browser.  Please consult your web browser's Help documentation for more information about how to turn cookies on and off for your browser.  Cookies are placed on your computer, and accordingly we neither store cookies on our computers nor forward them to any external parties.

SHARING INFORMATION

In the course of carrying out our operations and seeking to improve the content of the Website, we may transfer your personally identifiable information and other information that you submit on this Website to our offices, affiliates, and service providers.  However, we will use, store and otherwise process your information collected through this Website in accordance with this Policy.  We will not sell, exchange or otherwise distribute your personally identifiable information without your consent, except to the extent required by law, in accordance with your instructions, or as set out below:

Transaction Requirements: We sometimes retain the services of third parties to perform functions or services on our behalf.  For example, we use service providers to send e-mails on our behalf.  To our knowledge, these companies do not retain, share, store or use personally identifiable information for any secondary purposes.  However, we do not undertake to confirm, investigate, or police their practices.

Joint Promotions:  From time to time, we may join with third parties to provide specific services or products.  When users sign up for these services or order these products, we will share only the names and other information that is necessary for the third parties to provide these services or products.  These third parties are not permitted to use personally identifiable information except for the purpose of providing these services or products.  However, we do not undertake to confirm, investigate, or police their practices.

Business Transfers:  As we continue to develop our business, we might sell or buy assets.  In such transactions, user information generally is one of the transferred business assets. In the event that all or substantially all of Rising Star Casino Resort’s assets are acquired, user information may be one of the transferred assets.

Protection of Site and Others: We may preserve and have the right to disclose any information about you or your use of this Website without your prior permission if we have a good faith belief that such action is necessary to: (i) protect and defend the rights, property or safety of us or our affiliates, other users of this Website, or the public; (ii) enforce the Terms and Additional Terms for this Website; or (iii) respond to claims that any content violates the rights of third-parties.  We also may disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

We will share aggregated demographic information with our affiliates, subsidiaries, and other third parties.  This type of information is not linked to any personally identifiable information that can identify any individual person.

E-MAIL AND CONTACT FORMS

Please be aware that when you receive a receipt acknowledging your email or use of our customer service or application web forms, it means that the message has been routed into the Internet, and not that the message has been received by us.  Rising Star Casino Resort™ may retain the content of any customer inquiry or e-mail, or employment service or application web form or email that Rising Star Casino Resort™ receives, the email address from which it is sent, and our response.  Content and other information related to e-mails sent by users to Rising Star Casino Resort™ may be used as testimonials or for other marketing purposes in accordance with the Terms.

SITE SECURITY

We have what we believe to be reasonable and appropriate security measures in place to attempt to protect against the loss, misuse, and alteration of your personally identifiable information under our control. In all cases, we have taken what we believe to be reasonable steps to confirm the information is retained in secured facilities and that reasonable measures have been implemented for protection from unauthorized access.  However, no security system is impenetrable.  We cannot guarantee the security of our Website or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.  We ask that you do your part by maintaining any computer passwords you use to access the Internet or this Website strictly confidential.

YOUR INFORMATION AND OPTING-OUT

If you do not wish to receive periodic mailings or emails, or telephone contact concerning our Website, services or upcoming events, you may opt-out of receiving such marketing or promotional communications by sending us a written request to the address listed below or by following the opt-out instructions in the e-mail you receive from us.  However, if you choose to opt-out of marketing or promotional communications, we reserve the right to contact you regarding technical support and any other matter that might affect our service to you, and/or your use of the Website, as applicable.

ACCESS TO, AMENDMENT, AND DELETION OF INFORMATION

You can ask to review, correct, update, or delete the information that we maintain about you, including your preferences, at any time by sending a written request to the postal or e-mail address set out below, or following the instructions in any promotional e-mail you receive from us.  We may take a reasonable period of time to respond.  If you request the deletion or change of information on our system, such information may be retained for a period in our backup systems as a precaution against systems failures.  Some information may be retained for longer periods as required by law, contract or auditing requirements.

LINKS

The Website contains links to other sites.  Please be aware that Rising Star Casino Resort™ is not responsible for the terms of use or privacy practices of such other sites unless Rising Star Casino Resort™ specifically states that it is the contracting party with respect to such sites.  We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information.  This Policy applies solely to information collected on the Website.

CHANGES TO PRIVACY POLICY

This Privacy Policy became effective on August 15th, 2011  We reserve the right to modify or amend this Policy at any time with or without notice, and for any reason.  Changes to this Policy shall be effective when posted.  In case of any material change to the Policy, we will provide notice on the Website of any update to the Policy and post the updated Policy.  You are responsible for reviewing this Policy each time you use or access the Website.  Your continued use of this Website is an acknowledgment and consent to any terms contained in this Policy, as it may be amended from time to time.

For Additional Information

If you have any questions about the Privacy Policy and Additional Terms, please contact Rising Star Casino Resort at 812-438-1234

777 Rising Star Drive
Rising Sun, Indiana 47040
comments@risingstarcasino.com